Business Manager IST

Knowledge, Skills & Abilities

Education: Bachelor’s degree and other related field or comparable work experience.

Experience:  5-7 years’ experience as a Senior Business Analyst, Business Consultant, Product Manager, or similar role. 

Required Skills: 

·         Experience leading and facilitating meetings with stakeholders

·         Proven track record of results, self-driven continual learning, curiosity, and initiative
Experience eliciting and documenting business, functional, and testing requirements and use cases

·         Experience with SDLC

·         Strong understanding of Mary Kay business and able to complete business analysis around processes.

·         Must be analytical and very detail oriented with strong problem-solving and customer service skills.

·         Ability to work and communicate effectively with various groups throughout the organization as well as with 3rd party vendors.

·         Excellent verbal, writing and editing skills and the ability to communicate ideas clearly and succinctly

·         Ability to excel in a fast-paced, multifaceted, team environment.

·         Ability to present in front of groups between 5-20 individuals comfortably
Proficient with the use of Excel, Power Point, and Word

·         Experience managing team

·         Flexible with working hours to meet the need of the project

 Preferred Skills: ·        

·         Proficiency with flow chart tools such as Visio or Lucid chart

·         Experience with Team Foundation Server, JIRA, and/or Confluence

·         Experience with screen mockup tools

·         Experience with presenting via WebEx, MS Teams or other online presentation tools

·         Experience with Salesforce.com products including Service Cloud, Community Cloud, Commerce Cloud, Sales Cloud, Marketing Cloud, or others.

·         Experience with Content Management Systems (CMS) or Digital Asset Management (DAM) Systems

·         Experience with writing SQL queries

Language Skills Desired: Ability to speak a foreign language such as Spanish, Portuguese, Chinese Mandarin or Russian may be helpful but not required.

Travel: Potential travel to domestic conferences or other region market depending on needs but should not exceed 25%.