DevOps/Platform Engineer
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KNOWLEDGE, SKILLS AND ABILITIES:
Platform Engineering Experience:
• Excellent troubleshooting skills and knowledge of the infrastructure layer and middelware technologies
(OS/WebServer/Network/Loadbalancers/Firewalls/Web Proxy, CDN/Certificates/Authentication & Authorization Methods)
• Experience with configuring VIPs/Pools on enterprise class load balancers such as Big IP F5, DNS, and URL/URI redirects
• Intimate knowledge with and experience in the design, implementation, and configuration of highly available .Net Applications on IIS/Windows Platform
• Ability to develop automated orchestration solutions to improve efficiency in common maintenance and system administration tasks
• Experience using and working with APM tools such as dynaTrace, Gomez, AppDynamics, Avicode to help troubleshoot application error and performance
• Exerience in implementation of autohealing capabilities for common system errors or conditions.
• Hands on experience in application load testing, analysis of the load testing data and providing recommendation to tune application platform settings and configurations to improve performance
• Excellent troubleshooting and engineering skills for OSI L4-L7
• Excellent understanding and ability to both troubleshoot and engineer Hybrid Saas, Cloud,MultiCloud and On-Prem solutions
• General understanding of the interaction between typical Enterprise IT systems (Storage,Compute,Network,Firewalls, Security, Database, ActiveDirectory,DNS)
• Deep understanding of web/API protocols (HTTP, REST, SOAP, etc.) and web-based architectures
• Thorough knowledge of enterprise application monitoring methods, tools and ability to translate monitors into a reproduceable and systematic support workflow
DevOps Experience:
• Experience in designing and implementing infrastructure as code and CI/CD pipeline for deployments of large-scale web applications
• Experience in enterprise application deployment design and development
• Experience in the automation of enterprise system administration tasks
• Strong understanding of programming concepts and development / scripting skills PowerShell, Python, etc., with the ability to pick up any language quickly
• Experience with one or more of the common software configuration management tool such as Chef, Puppet, Ansible, Salt, or Octopus as well as automation orchestration tools such as Jenkins.
• Experience managing the SDLC of the automation code in a version control system such as Visual Studio (VSTS) and TFS or other version control systems
General Experience:
• Exceptional interpersonal and communication skills both verbal and written
• Ability to participate in 24/7 escalation on-call rotation and respond to mission-critical issues as needed
• Passion and drive to improve efficiencies in how we deliver IT services
• Strong propensity to provide technical solutions drawing from a combination of past experience and exploration of new tools and methods
• Ability to present and evaluate complex engineering solutions with a range of audiences from fellow engineers to business leaders
• Strong documentation and organization skills
• Assist with the transition to Salesforce Cloud applications through development and support of automated deployments
Preferred Skills
• Excellent troubleshooting skills and knowledge of the infrastructure layer and middelware technologies
(OS/WebServer/Network/Loadbalancers/Firewalls/Web Proxy, CDN/Certificates/Authentication & Authorization Methods)
• Experience with configuring VIPs/Pools on enterprise class load balancers such as Big IP F5, DNS, and URL/URI redirects
• Intimate knowledge with and experience in the design, implementation, and configuration of highly available .Net Applications on IIS/Windows Platform
• Ability to develop automated orchestration solutions to improve efficiency in common maintenance and system administration tasks
• Experience using and working with APM tools such as dynaTrace, Gomez, AppDynamics, Avicode to help troubleshoot application error and performance
• Exerience in implementation of autohealing capabilities for common system errors or conditions.
• Hands on experience in application load testing, analysis of the load testing data and providing recommendation to tune application platform settings and configurations to improve performance
• Excellent troubleshooting and engineering skills for OSI L4-L7
• Excellent understanding and ability to both troubleshoot and engineer Hybrid Saas, Cloud,MultiCloud and On-Prem solutions
• General understanding of the interaction between typical Enterprise IT systems (Storage,Compute,Network,Firewalls, Security, Database, ActiveDirectory,DNS)
• Deep understanding of web/API protocols (HTTP, REST, SOAP, etc.) and web-based architectures
• Thorough knowledge of enterprise application monitoring methods, tools and ability to translate monitors into a reproduceable and systematic support workflow
DevOps Experience:
• Experience in designing and implementing infrastructure as code and CI/CD pipeline for deployments of large-scale web applications
• Experience in enterprise application deployment design and development
• Experience in the automation of enterprise system administration tasks
• Strong understanding of programming concepts and development / scripting skills PowerShell, Python, etc., with the ability to pick up any language quickly
• Experience with one or more of the common software configuration management tool such as Chef, Puppet, Ansible, Salt, or Octopus as well as automation orchestration tools such as Jenkins.
• Experience managing the SDLC of the automation code in a version control system such as Visual Studio (VSTS) and TFS or other version control systems
General Experience:
• Exceptional interpersonal and communication skills both verbal and written
• Ability to participate in 24/7 escalation on-call rotation and respond to mission-critical issues as needed
• Passion and drive to improve efficiencies in how we deliver IT services
• Strong propensity to provide technical solutions drawing from a combination of past experience and exploration of new tools and methods
• Ability to present and evaluate complex engineering solutions with a range of audiences from fellow engineers to business leaders
• Strong documentation and organization skills
• Assist with the transition to Salesforce Cloud applications through development and support of automated deployments
Preferred Skills
• Experience with deploying large scale web applications in AWS or Azure.
• Experience with Linux is a big plus. Although we are 90% windows, we do have some Linux systems as well.
• API Gateway – Layer7 (or similar technologies)
• VMWare
• SCOM and Dynatrace monitoring tools
• Application Testing Tools – Selenium
• Experience designing and/or supporting NoSQL based applications based on Redis, MongoDB, ElasticSearch, etc.
• Experience with API management and associated tools
• Experience with Salesforce Cloud application administration and development
• Experience administering public and private certificates, proxy servers, and CDN
• Experience with Linux is a big plus. Although we are 90% windows, we do have some Linux systems as well.
• API Gateway – Layer7 (or similar technologies)
• VMWare
• SCOM and Dynatrace monitoring tools
• Application Testing Tools – Selenium
• Experience designing and/or supporting NoSQL based applications based on Redis, MongoDB, ElasticSearch, etc.
• Experience with API management and associated tools
• Experience with Salesforce Cloud application administration and development
• Experience administering public and private certificates, proxy servers, and CDN
