Product Quality Complaints Group Leader

Experience: 5+ years, pharmaceutical

Education: Bachelor/University Degree

Additional Skills & Abilities

•Must possess an advanced knowledge of various systems and analytical measurement tools to track, evaluate and help resolve customer issues and to recommend the changes to the existing tools

•Must possess excellent communication and organizational skills in order to interface with the global personnel, customer and and authorities to effectively convert technical information into layman’s terms.

•Must possess PC and Internet skills to effectively enter information into the Company’s computer systems and to research and analyze data.

•Strong data and analytical skillset

•Experience in tools like Agile and Tableau.

•Interest in IT services and data analytics infrastructure

•Bilingual skills are beneficial.