Bilingual Sales Force Development Intern

Education: High school diploma required. Bachelor’s degree with an emphasis in business or a related field is preferred.

Experience: 1+ years of customer service experience dealing with complex, sensitive human relations issues. 

1. Must have excellent interpersonal, organizational, and communication skills to deliver a sensitive decision in a tactful manner in order to keep the sales force member whole.

2. The ability to be empathetic, yet impartial and the ability to ascertain and to provide sound and individually applicable next best steps.  Must be able to interpret and to apply policies and procedures in a manner consistent with business needs yet within Mary Kay's customer service goals.

3. Must have a working knowledge and understanding or be able to demonstrate the ability to quickly and thoroughly learn the Mary Kay independent sales force career path, and how they function.

4. Must be able to utilize a PC and spreadsheet software to prepare Final Summary Reports.

6. Must be analytical and have the ability to quickly review reports and make recommendations.