Asst Mgr Sales Force Recognition & Programs
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- 6 hours ago Post Date
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- 14 Total Views
Company Overview
Looking for a career where you can make a difference? At Mary Kay we are committed to enriching the lives of women and their families around the world, we offer careers with unlimited opportunities to do something beautiful every day. More than 5,000 employees work in locations around the world. They provide the products, marketing and other support to millions of Independent Beauty Consultants (IBCs) who work as independent contractors, selling our products directly to consumers in nearly 40 markets on five continents.
· A comprehensive health plan which includes medical, dental, and vision with low premiums
· 401(k) plan
· A generous profit-sharing program
· Free access to on-site fitness center and on-site clinic
Participates in the development and creation of integrated strategies to deliver effective programs to motivate the Mary Kay Independent Beauty Consultants. This role requires a unique blend of skills which include: strategic, analytical and innovative thinking, creativity, and technical proficiency. This person must also have strong project management and presentation skills to drive a 360-degree integrated program to the independent sales force. Under manager direction, manages the creation, development and strategy for incentives specifically for compensation and contests: · Compensation – all commission and bonuses for all levels of the sales force· Contests New Contest initiatives – these are new contests that we launch to specifically target desired behavior Ongoing Programs – programs such as Star Consultant Program, Monthly Selling Challenge and New Director programs. Collaborates with the event team to ensure the implementation of planned recognition at the following corporate events: Leadership Conference, Career Conference, Seminar, and other significant event programs. Examples of promotions they might own: Monthly Selling Challenge, Compensation/ Career Path, selling and team building promotions and New Sales Director programs.
· Contests - With final approval from Manager, develops tactical plans for all aspects of Sales Force Recognition Contests. Example of an average year would include an average of 15 – 20 launches with 2-3 of these being major program revamps (for example, Star Consultant Program and New Director Program). This is NOT inclusive of compensation updates; strictly contests and promotions.
· This includes but is not limited to: determining program goals, timing of promotions, key performance indicators, and revenue potential. Must establish strategic messaging and analyze measurements, and the connection to key business initiatives through our independent sales force.
· Determines how to effectively communicate and target to different levels of the Independent Sales Force utilizing rewards and incentives. Collaborates with other internal stakeholders in various U.S. departments to prioritize recognition goal and in effort to drive results and performance, decides on the most effective way to launch or update programs. Presents recommendations to department leadership regarding new or updated program changes and enhancements and to executive management as necessary.
· Participates as a major contributor to the strategic planning process for recognition program objectives.
· Compensation: Manages tactical plans for all aspects of the Compensation plan including commission structure and bonuses for all levels of the sales force from IBC through National Sales Director.
· Compensation structure includes all sales commissions and team building commissions (these include but are not limited to: personal team commission, , unit commission) and bonuses (these include but are not limited to Great Start bonuses, unit development bonus, Offspring bonus, wellness bonus and any other promotional bonuses). Partners closely with Legal to confirm language surrounding all aspects of our compensation are legally sound and update support materials accordingly.
· Creates and presents business cases and manages pilot programs for any necessary compensation updates. Works closely with Sales Development, Finance and IST and Customer Success to ensure compensation is aligned with Company goals and objectives.
· Develops communication plan for all material that support any change or update to compensation. This includes event support, video, InTouch and all written material.
· Develops ideas, concepts, rule structures, program qualifiers, content, creative approach, program themes, target audience and provides direction for collateral materials and communications for each recognition program.
· Potentially as the opportunity to manage an employee(s) by providing direction and coaching/mentoring as required. Develops performance evaluations and conducts reviews with employees. Identifies developmental needs and ensures appropriate training and development.
· Manages the development and implementation of support materials. Gives direction to Brand Communication to create printed support materials such as strategy sheets, tracking posters, etc. Approves final designs, layouts, copy and photography. Responsible for effective promotion of each program through publications and Company events.
· Partners with SFR coordinator to use excess inventory to support events and promotions. Based on this knowledge, makes recommendations for disposition or destruction.
· Uses broad knowledge of how incentive programs are linked globally with a focus on our Canadian partners to analyze plans to re-vamp incentive and/or recognition programs, know who is impacted and who is on what program, program differences and similarities, etc. Must also consider independent sales force members’ emotions and investment in current programs.
· This job requires on-site work at a Mary Kay facility.
KNOWLEDGE, SKILLS AND ABILITIES
Education – Bachelor’s degree, or equivalent in Marketing or related field
Experience – 5+ years experience with program management in a direct selling environment.
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· Knowledge of the direct sales industry, including an understanding of sales and what motivates an independent sales force member and how they function is highly preferred |
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· Must have creative and conceptual abilities to develop and implement new recognition and promotional campaigns and to create or select prizes and promotional items that excite and motivate the independent sales force. |
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· Must have critical thinking skills while still being an effective business partner. Must be self-sufficient, able to prioritize and organize and possess a high level of time and project management skills with the ability to manage multiple projects and tasks with aggressive deadlines. |
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· Reliability, dependability and professionalism with attention to detail are essential |
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· Excellent customer service and interpersonal skills required to interface and effectively communicate with individuals at all levels within the organization, including NSDs and Top Directors in the independent sales force and serve as the second level of customer service support. |
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· Expected to be able to manage changing priorities. |
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· Must have excellent communication skills to effectively communicate with employees at all levels within the organization. Must have excellent presentation skills. |
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· Ability to efficiently and effectively solve problems and minimize conflict is essential. |
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· Strong PC skills are required, including proficiency with Word, Excel, Power Point and Outlook. |
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· Must be able to lift, stand, sit and/or walk for extended periods of time. |
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· Requires domestic travel approximately 30% of the time. |
