Manager - NSD Services US
KNOWLEDGE, SKILLS AND ABILITIES
|
Education
|
Bachelor’s degree or equivalent in Business Administration
a plus |
|
Experience |
7+ years of sales
force or customer service experience dealing with complex, sensitive human
relations issues in order to analyze, motivate and provide solutions. Must
have at least 3 years of Mary Kay work experience, including a thorough
knowledge of the Mary Kay compensation plan and the Independent Sales Force,
how they function and the career path. A minimum of 3 years of supervisory
experience. |
1.
Must be able to understand the Mary Kay Inc.
philosophy as well as the pulse of the Independent National Sales Directors to
effectively plan and administer all independent sales force programs. Also, must
be able to identify if escalation to key staff members including Executive
level is warranted.
2.
Requires
strong analytical skills to develop and review program recommendation and quickly
review and/or develop complex reports and tools for Independent National Sales
Directors and internal partners that are relevant and useful.
3.
Must
be able to create, make recommendations, and manage department budget.
4.
Excellent interpersonal skills, tact, judgment,
professionalism and the ability to develop strong working relationships with
Independent National Sales Directors and internal staff required.
5.
Requires
a high level of enthusiasm, passion and appreciation for the Sales Force and is
required to effectively motivate, encourage and support the Sales Force.
6.
Must be flexible, adaptable, take initiative,
strong attention to detail and multi task in order to meet the needs of the
Sales Force
7.
Strong organizational skills to manage multiple
projects simultaneously required.
8.
Requires Mary Kay knowledge, management skills,
customer service skills and administrative skills.
9.
Responsible for understanding all the
sales/marketing plans and operational procedures as they relate to the
independent sales force.
10.
Must have excellent oral and written
communication skills, tact, judgment and professionalism. Requires the ability
to lead volunteer Mary Kay staff at events.
11.
PC skills are required, including proficiency
with Word, Excel, PowerPoint, Publisher and Outlook.
12. Requires domestic travel approximately 25% of the time.
