Team Lead III Packaging Reliability
Job Summary:
Supervises a team of maintenance technicians across multiple shifts within the Operations Reliability department. Assess the skill level of direct reports and provide training, coaching and developmental opportunities to further their skillsets. Review direct reports’ daily work through the Computer Maintenance Management System (CMMS). Drive continuous improvement through Kaizen events, root cause analysis, and corrective action planning by effectively leveraging trend analysis, the 5- Why process, and other lean tools. Collaborate with cell engineers to plan and execute equipment improvement projects, refitting equipment, and new equipment installation. Proactively communicate equipment issues with Operations concerning downtime, planned work, and departmental initiatives. Set clear expectations, provide timely feedback, accountability, and recognition to drive improved performance. Lead team to focus on safe working practices, improving equipment reliability, and standardization of the workplace. Take ownership and accountability of equipment performance and reliability to help achieve strategies and goals of becoming the world class, low cost/high quality producer of choice.
About the Role:
Responsibilities:
Supervise and develop a maintenance team within the Reliability Department.
• Designs individualized development plans for team members.
• Tracks daily, weekly, and monthly progress of oneself and team to identify risks to completion of planned/required work
• Develops team through setting clear expectations based on Key Performance Indicator (KPI) and provides coaching, guidance, accountability, and recognition of good performance.
• Consistently and proactively works within one's role and across multiple roles to support the business and dept. goals.
• Performs periodic quality of work audits of technicians and provides timely coaching and feedback to address gaps in expectations.
• Performs periodic evaluation and revision of procedures, processes, and work instructions.
• Seeks team's feedback and concerns with an open mind, keeping manager informed on solution implementation.
• Provides team with tools and resources to become an agent for change and coaches. others on how to enhance an idea
• Coach peers on demonstrating honesty and integrity in the business.
Partners with internal Reliability teams involving:
• Collaboration with the CMMS team to balance technician workload and optimize repairs, planned, and preventative maintenance.
• Drives equipment owners to review and update PM procedures on a yearly basis and after major breakdowns.
• Provide Root Causes for frequent failures and major equipment breakdown events.
• Collaborate with counterparts to develop and execute projects that focus on increased efficiencies, increased production, cost reduction, waste reduction, quality improvement, and safety improvements.
Partners with external Operations teams involving:
• Creates timelines for major equipment outages and projects, minimizing the impact to plant production and driving the project to completion.
• Proactively communicates to customer base, providing updates on equipment downtime, root cause, and corrective action plans.
• Develops team KPI’s based on feedback from the customer base, driving action plans to close gaps.
• Develops mistake-proofing devices, controls, and processes for production equipment.
• Partners with the CI group to develop and implement standardized work.
• Participates in Kaizen events and improvement projects, utilizing structured problem-solving tools such as RCA, A3 reporting, 5-Why, PDCA, DMAIC, etc. and develops best practices from RCA results.
• Partners with Engineering to evaluate equipment capabilities for new product development.
Follows a Maintenance Program that focuses on the reliability of equipment through:
• Ensure that maintenance activities align with the OEM (Original Equipment Manufacturer) specifications.
• Ensure that equipment is maintained in a Validated state in accordance with FDA Regulations.
• Adhere to Environmental Health and Safety Guidelines and Regulations.
• Propose equipment upgrades and initiate the Change Control process.
• Propose, plan, and execute Capital Expenditure projects.
• Develop training plans and drive team compliance.
• Propose additional job specific trainings for the team.
This job requires on-site work at a Mary Kay facility.
Skills & Experience:
Experience: 5+ years
Supervisory Experience: 2+ years
Field of Experience: mechanical, electrical, pneumatic, welding or production equipment maintenance
Education: Bachelor/University Degree
Education Focus: Engineering
Additional Skills & Abilities:
• Must possess thorough technical knowledge of high speed, highly automated packaging equipment. Must have general knowledge of LEAN principles to include Autonomous Maintenance, Total Productive Maintenance (TPM) and associated training tools such as Work Point Analysis and Control Plans.
• Must have problem-solving and troubleshooting skills in order to analyze equipment problems and isolate specific causes.
• Must have the ability to communicate effectively in order to interface with multiple internal customers as well as equipment vendors, contractors, and others to meet project requirements. Must have the ability to utilize courtesy and tact in interactions with department and Company personnel in the exchange of information and resolution of problems.
• Must have demonstrated human relations skills to successfully resolve operational problems and human relations concerns.
• Must have a thorough knowledge of manufacturing regulations in order to conduct routine housekeeping and GMP walk-thru, monitor SOP compliance, monitor safety compliance and implement corrective actions.
• Shift or schedule change may be necessary due to changing business needs.
Company Overview:
Looking for a career where you can make a difference?
At Mary Kay we are committed to enriching the lives of women and their families around the world, we offer careers with unlimited opportunities to do something beautiful every day. More than 5,000 employees work in locations around the world. They provide the products, marketing and other support to millions of Independent Beauty Consultants (IBCs) who work as independent contractors, selling our products directly to consumers in nearly 40 markets on five continents.
We are a company that believes in our people and cares for them with truly exceptional benefits. We offer:
• A comprehensive health plan which includes medical, dental, and vision with low premiums
• 401(k) plan
• A generous profit-sharing program
• Free access to on-site fitness center and on-site clinic
