Creative Traffic Specialist, Packaging

Who We Are

Founded in 1963 by Mary Kay Ash with a bold mission to enrich women’s lives, Mary Kay has grown into one of the world’s most successful and enduring beauty brands. For more than 60 years, our people-first culture and commitment to innovation have powered our global success in skincare, color cosmetics, nutritional supplements, and fragrances. Our corporate teams spanning R&D, marketing, IT, manufacturing, distribution, supply chain, analytics, and more play a critical role in supporting millions of Independent Beauty Consultants across more than 35 markets worldwide. At Mary Kay, employees collaborate on meaningful work that drives real impact, fuels entrepreneurship, and advances science backed beauty. Guided by purpose, we are equally committed to sustainability, supporting women affected by cancer and domestic abuse, and inspiring future generations, all while offering rewarding careers with global reach and opportunities for growth.

What We Offer

• Generous Paid Time Off

• 401K & Profit Sharing

• Medical, Dental & Vision Coverage

• Free On-site Fitness Center & Health Clinic

• Tuition Reimbursement

• Employee Product Discounts

About the Role

This role is a team member of the in-house creative agency and works closely with partners across many divisions that contribute to the creation of consumer goods packaging which is governed by the FDA. Independently manages and oversees the full lifecycle of packaging project briefs and artwork approvals in Artwork Management System (AMS) to ensure continuous flow through the multi-stage, multi-department/agency data entry and artwork approvals. Works with Packaging Production Supervisor to proactively plan and prioritize projects for Production Artist team. Recommends prioritization of projects for own team as well as cross functional and cross organization teams. Communicates priority to project teams and ensures management is aware of high-profile projects. Drives efficiencies and maximizes agency effectiveness by finding the root causes to challenges. Proactively recommends solutions and best practices to implement after gathering input from cross functional partners while minimizing risk to the organization. Works with NPD, Global Creative teams, and internal Mary Kay clients to control job scope, project timeliness, and ensure resources are assigned accurately. Serves as a back-up to the Artwork Data Manager as needed.

Responsibilities:

• Packaging Project Briefs
  • Runs data capture report daily and notifies task owners across multiple departments of task due dates, follows up on late data capture task. 
  • Collaborates with data owners when issues arise that may prevent them from completing their tasks and facilitates solutions that keep the project on-time. Notifies program manager if any updates to the timing or program need to be addressed. 
  • Reroutes project briefs to data owners for missing information after they have completed their tasks and signs off on project briefs to ADM for audit process. 
  • Prioritizes project briefs based on project scope and artwork due dates. 

  • Negotiates updated art due dates from PMO for projects that are running late and informs PPS. 

     

• Packaging Art Boards
  • Receives project briefs into production and informs PPS on Production Artists assignments and workload management. 
  • Tracks all incoming briefs per project and negotiates updated art due dates from PMO, buyers, contractors or appropriate owner of the project. 
  • Assigns appropriate data owners for artwork routing in order to gain approval through corporate departments (Brand Marketing, Package Engineering, Regulatory, Legal, and international subsidiaries, including translators). 
  • Utilizes the traffic report to follow up with task owners on due tasks and late tasks. 
  • Pulls component status report and follows up with internal task owners on due tasks and late tasks. 
  • Communicates changing information, including deadlines, copy revisions, etc. to all involved parties throughout the life of each project to ensure the needs of the project are being met. 
  • Ensures specialized artwork processes are followed to their documented specifications. 
  • Provides reporting on status of the special project to team members and PPS throughout project duration to make sure of on-time delivery.
• Metrics & Reporting
  • Creates and distributes various reports to keep individuals apprised of project status. 
  • Weekly Priority Reports – Used to run bi-weekly Production status meetings and adjust priority based on due date and component. 
  • Monthly Approved Art Report – Sent to Finance to allocate funds.
  • Weekly Packaging Report – Friday report that goes to all AMS/NPD users to see status of all projects currently active in AMS.
  • Creative Core Report – used for Production Artist to know which Art Director to route art board they are creating. 
  • Updated Briefs in Audit Report - Used to run bi-weekly Production status meetings and adjust priority based on due date and component. 
  • Utilizes component status reports on semi-monthly basis to forecasts upcoming production volume, uses report to recommend to PPS upcoming workload to make sure art board production is covered and if any gaps will be available for packaging artist to assist with marketing toolkit production.
• Artwork Data Management
  • Serves as a back-up for the Artwork Data Manager. 
  • Auditing Project Briefs - Reviews packaging-art project briefs before submitting to production, ensuring copy is complete and compliant, confirms it follows Production standards, and is consistent with other packaging art for that product, product line and region. 
  • Guides users from many departments and from subsidiaries on the correct way to provide copy content for packaging artwork.
  • Holds data contributors accountable for correcting missing/inaccurate information in a timely manner before releasing to Production. 
  • Assigns projects for all regions to appropriate workflow. 
  • Close and complete ADM tasks listed in weekly Print Proof Approved Report. 
  • Understands Packaging-Content Database. 
  • Maintains AMS packaging-content database library. 
  • Reviews content for grammatical correctness, duplication prevention, compliance with Company style, and ensures that English content is available for all regional versions of packaging art. 
  • Understand all facets of the Translation Exchange Report (TER) process, from creation to loading received content into database library.
• This job requires onsite work at Mary Kay's Global Corporate Headquarters in Addison, TX.